Because all of our orders are customized with you artwork, most items leave our warehouse within 10 to 12 business days. Often, our orders ship sooner however, we always complete production of orders as first in, first out order. If your order is time sensitive, please call our office or email our customer support team so we can assist you in making sure your package arrives in time for your event.  

Phone: 630.780.4273


For most items and locations, we ship your order using UPS and/or FedEx Ground. Shipments generally arrive within 1 to 5 business days of the date the package leaves our facility. Please note that any time frames are estimates only. Huggable Teddy Bears automatically refunds shipping for all orders that have corporate FedEx or UPS accounts they would like us to bill third party as well. We are currently only shipping to the continental United States.